Shipping & Delivery Policy

Last updated: 8 November 2026

Thank you for shopping with Little Lovely Creations! We are a small Irish business specialising in personalised gifts, cards and keepsakes. Every order is prepared with care before being dispatched.

Order Processing

Many of our products are personalised or made to order, so processing times vary depending on the product.

Estimated processing times are displayed on individual product listings. These are separate from delivery times.

Some products, including preorders and items requiring additional preparation, may have longer processing times. Any relevant information will be provided in the product description.

If you order multiple items with different processing times, your order may be dispatched together when all items are ready.

Shipping Costs

Shipping costs are displayed at checkout and depend on the products ordered, delivery destination and shipping method selected.

Our standard shipping options within Ireland include:

• Greeting cards: From €1.85, untracked

• Smaller letterbox items: From €3.50, untracked

• Larger parcels: From €7.00, tracked

Tracked postage upgrades may be available for selected items.

The final shipping charge and available delivery options will always be shown at checkout before payment.

Delivery Times

We primarily dispatch orders using An Post and other suitable delivery services where applicable.

Estimated delivery times depend on your location and chosen shipping method.

Delivery estimates begin once your order has been dispatched, not when it is placed.

Please remember that delivery times are estimates and may be affected by busy postal periods, customs processing, severe weather or other circumstances outside our control.

For time-sensitive orders, particularly Christmas gifts and personalised items required for special occasions, we recommend ordering well in advance.

Nothing in this policy affects your statutory rights concerning delivery within an agreed timeframe.

Tracking Information

Not all shipping options include tracking.

If you select a tracked delivery service, tracking information will be provided when available.

For untracked orders, a dispatch confirmation will be sent, but tracking updates will not be available.

International Shipping

We offer international shipping to selected destinations.

Available delivery countries and shipping charges are displayed at checkout. Not all products may be available for international delivery.

Orders sent outside the European Union may be subject to customs duties, import taxes, VAT or handling charges imposed by the destination country.

Unless otherwise stated at checkout, any applicable import charges are the customer's responsibility.

For ordinary deliveries between Ireland and other EU member states, customs duties do not generally apply.

International delivery times may vary, particularly where customs clearance is required.

Shipping Addresses

Please ensure that your delivery address is complete and accurate when placing your order.

If you notice an error, contact us as soon as possible at Info@littlelovelycreations.com.

We will do our best to correct an address before dispatch, but changes may not be possible once an order has been sent.

Lost, Damaged or Delayed Orders

If your order has not arrived within the expected timeframe, or arrives damaged, please contact us so we can investigate.

Little Lovely Creations remains responsible for delivery in accordance with applicable consumer protection law.

For damaged items, please provide photographs of the product and packaging where possible.

Your statutory rights regarding lost, damaged or undelivered goods remain unaffected.

Changes and Cancellations

If you need to amend or cancel an order, please contact us as soon as possible.

Because many products are personalised, changes may not be possible once production has begun.

Cancellation and refund rights depend on the product and applicable law. Please see our Returns & Refunds Policy for full details.

Contact Us

If you have any questions about shipping or delivery, please email:

Info@littlelovelycreations.com

We will do our best to help with any queries about your order.